"Technology is great … when it works.": How an Old Adage Highlights the Importance of IT Maintenance

Posted by Bobbie Cummins on Jul 30, 2018 11:16:42 AM

Maintenance. It's something every IT department must own, but when is the last time you thought about your maintenance strategies? It often falls prey to, “If it’s not broke, don’t fix it.” New system launches, new technology deployments or enhancements, or emergency situations tend to take precedence over digging into maintenance plans. And while these matters compete for an IT professional's time, focusing on a comprehensive maintenance plan can you help you maximize the return on investment into company equipment, eliminate headaches for your sites, as well as drive cost savings potential. Perhaps it’s time to ask if maintenance is broken.

Read More

Tags: Restaurant, Technology, Total Site Care, Digital, Retail, IT Maintenance, Omnichannel

One Size Doesn't Fit All: It’s true for jeans AND your IT maintenance program.

Posted by Bobbie Cummins on Jul 18, 2018 10:00:00 AM

Leading companies and consulting firms agree that we are officially living in the "Age of the Customer." Everyone from legacy brands to startup companies are working tirelessly to deliver on customer expectations of seamless experiences in this ever-changing digital environment, all the while, looking to engage the customer more than ever with their brand. With time being a commodity, personalization serves as the force that engages customers quickly.

Read More

Tags: Integration, Millennials, Technology, Total Site Care